Phoenix is employed as a Graduate Accountant / Auditor at ADD as has completed a Master of Professional Accounting at the University of Technology, Sydney. Phoenix has also completed a Certificate IV in Accounting and a Diploma of Accounting at TAFE NSW. She also completed a Bachelor of Business in Hotel Management at the Southern Cross University. Since commencing at ADD in 2016, Phoenix has been involved in both Business Services and Auditing. Phoenix can also speak fluent Vietnamese.